Aged and Disability Care

Aged Care Programs

The Council provides aged care services through two different programs. These are called the Commonwealth Home Support Programme and Home Care Packages.

Commonwealth Home Support Programme (CHSP)

CHSP is an entry level aged care program that helps you live independently at home. It provides small amounts of help such as meals or laundry, things that can help you to stay strong and well. My Aged Care tells us what sort of help you have been approved for.

The program can also provide help for a short time if you are recovering from an illness or injury, such as when someone has a stroke and comes home from hospital and just needs a little bit of help with everyday tasks.

Home Care Package (HCP)

You might need a Home Care Package if you have lots of different health problems and need more help to live at home safely.

There are four different levels of packages, with a level 1 package being the lowest and level 4 being the highest. The Government provides packages that match the person’s assessed needs.

NDIS Programs

Roper Gulf Regional Council is an unregistered provider for the National Disability Insurance Scheme (NDIS) support services in all of the above communities for the following categories:

Assist personal activities
Assist travel / transport
Group / centre activities
Social and community participation
House hold tasks

To receive these services please note the following information:

Support Coordinator can assist you to discuss your needs and requirements with Council. Contact Roper Gulf Regional Council to discuss your requirements.
Have a signed Service Agreement in place before services can commence.

Note: The meal services are NOT free and require payment from each individual for both Aged Care and NDIS

Service Sites

Roper Gulf Regional Council is an approved registered provider and operates Aged and Disability Care support services in the following communities.

Aged Care Centre Locations	Phone	Opening Hours (Mon - Fri)
Mataranka		8:00am - 4:36pm
Ngukurr	(08) 8975 4208	8:00am - 4:36pm
Numbulwar	(08) 8977 3123	8:00am - 4:36pm
Wugularr	(08) 8977 3122	8:00am - 4:36pm

We also provide services in Barunga, Bulman, Weemol, Jilkminggan, Manyallaluk and Urapunga.

As an approved registered provider we follow the Aged Care Quality Standards. To receive these services you must be assessed and have a referral sent to Roper Gulf Regional Council, through My Aged Care.

Services available are (not all communities have all services available):

Meals
Home Cleaning
Washing/Laundry
Personal Care
Yard Cleaning
Transport
Group Activities
Individual Support
Assistance with Equipment
Advocacy

Our Staff

Kerry Cree

Numbulwar Aged and Disability Care Coordinator

Through working in remote communities, I have found a love for both the lifestyle and the people. A Sydney boy originally, I am a long way from home but I have no intention of leaving the Territory anytime soon; the hospitality I’ve received since being in the Roper Gulf is like nothing I’ve experienced.

My role as an Aged Care Coordinator in Numbulwar backs onto 7 years that I have already spent in the Community Services industry. My career in person-centered’ roles is a great source of passion for me as it allows me to work towards outcomes that are much greater than myself.

Aged Care Services are such a fundamental component of remote communities and they provide us, as workers, an opportunity to give back to its most senior members. Where these essential services are so often overlooked, Roper Gulf Regional Council has set the benchmark to show the NT what quality of care can and should look like.

Backed by an exceptional team, both in Katherine and Numbulwar, I am very excited by the prospect of what we will achieve in this division. Let’s continue pioneering the standard of service delivery and serving our communities in a manner that is measurable and meaningful! -Kerry

Service Documents

Charter of Aged Care Rights	Download here
NDIS Referral Form	Download here
Complaint Process	Download here
Client Handbook	Download here
Service Fees and Charges	Click here

Client Survey

Roper Gulf Regional Council seeks to understand and respect the needs of each person we support. It is important for us to get your feedback so we know if we are helping the right way and how we can make things better.

Complete Survey