For all aged care enquiries
Please contact the Regional Manager on (08) 8972 9047 or at agedcare@ropergulf.nt.gov.au
Aged Care Programs

The Council provides aged care services through two different programs. These are called the Commonwealth Home Support Programme and Home Care Packages.
Commonwealth Home Support Programme (CHSP)
CHSP is an entry level aged care program that helps you live independently at home. It provides small amounts of help such as meals or laundry, things that can help you to stay strong and well. My Aged Care tells us what sort of help you have been approved for.
The program can also provide help for a short time if you are recovering from an illness or injury, such as when someone has a stroke and comes home from hospital and just needs a little bit of help with everyday tasks.
Support at Home Program
The Support at Home program is designed to provide ongoing, flexible support for older people who need more assistance to continue living safely and independently in their own home.
The program brings together in-home aged care services to better support individual needs and wellbeing.
Support may include:
- Personal care
- Domestic assistance
- Meal support
- Transport services
- Social support and community participation
- Allied health
- Assistance with daily living activities
Services are tailored to each person’s assessed care needs through My Aged Care.
The Support at Home program aims to:
- Support independence and quality of life
- Improve access to services in remote communities
- Provide person-centred care
- Help older people remain connected to family, culture, and community
Important Information
Please note:
- Meal services are not free.
- Individual contributions and service fees apply for both Aged Care and NDIS services.
Classification | Quarterly Budget | Annual Amount |
| 1 | $2,682.75 | $10,731.00 |
| 2 | $4,008.61 | $16,034.45 |
| 3 | $5,491.43 | $21,965.70 |
| 4 | $7,424.10 | $29,696.40 |
| 5 | $9,924.35 | $39,697.40 |
| 6 | $12,028.58 | $48,114.30 |
| 7 | $14,537.04 | $58,148.15 |
| 8 | $19,526.59 | $78,106.35 |
NDIS Programs
Roper Gulf Regional Council is an unregistered provider for the National Disability Insurance Scheme (NDIS) support services in all of the above communities for the following categories:
- Assist personal activities
- Assist travel / transport
- Group / centre activities
- Social and community participation
- House hold tasks
To receive these services please note the following information:
- Support Coordinator can assist you to discuss your needs and requirements with Council. Contact Roper Gulf Regional Council to discuss your requirements.
- Have a signed Service Agreement in place before services can commence.
Note: The meal services are NOT free and require payment from each individual for both Aged Care and NDIS
Service Sites
Roper Gulf Regional Council is an approved registered provider and operates Aged and Disability Care support services in the following communities.
| Aged Care Centre Locations | Phone | Opening Hours (Mon - Fri) |
| Mataranka | (08) 8977 3121 | 8:00am - 4:36pm |
| Ngukurr | (08) 8977 3125 | 8:00am - 4:36pm |
| Numbulwar | (08) 8977 3128 | 8:00am - 4:36pm |
| Wugularr | (08) 8977 3122 | 8:00am - 4:36pm |
We also provide services in Barunga, Bulman, Weemol, Jilkminggan, Manyallaluk and Urapunga.
As an approved registered provider we follow the Aged Care Quality Standards. To receive these services you must be assessed and have a referral sent to Roper Gulf Regional Council, through My Aged Care.
Services available are (not all communities have all services available):
- Meals
- Home Cleaning
- Washing/Laundry
- Personal Care
- Yard Cleaning
- Transport
- Group Activities
- Individual Support
- Assistance with Equipment
- Advocacy
Our Staff

Deb Smith
Aged Care and Disability Assistant Manager
Deb has 17 years of experience in Aged Care and has worked in various roles within the Aged Care sector. She enjoys working in Aged Care because everyone has a story and every story is different. Deb likes getting to know her clients, so that she can help them enjoy their interests and hobbies.

Ash Hassanar
Aged Care and Disability Coordinator - Mataranka and Jilkminggan
Ash has been working as an Aged Care Coordinator for nearly 4 years. She started her journey on a small island called Milingimbi and this led to opportunities to explore and work in more than 10 communities in Central Australia.
Ash likes working with elderly clients and making sure they get the services and care they deserve. She is passionate about making a positive difference to her clients' daily life and making the world a better place as much as she can.

Michelle Sorrentino
Aged Care and Disability Coordinator - Numbulwar
Born and raised in Tasmania, Michelle has spent more than 20 years working in Aged Care. She started as a support worker and gradually worked across many different roles in both community and residential care. Michelle has worked in leadership and management positions with Aged Care providers alongside allied health professionals. These experiences deepened her passion for caring for people and providing the services they need to remain independent, strong, and connected, while building meaningful friendships and relationships along the way.
What Michelle loves most about Aged Care is getting to know people, listening to their life stories, and learning from their experiences. The friendships, wisdom, and sense of community are what make this work so special to her.
After winning a position with Roper Gulf Regional Council as the Aged Care and Disability Coordinator, Michelle and her husband packed up and headed off on their new adventure together. With their adult children cheering them on from afar, they are excited to experience community life for the first time, meet new people, learn about different cultures, and hopefully become part of the community.

Susan Dyer
Aged Care and Disability Coordinator - Ngukurr
During the past 30 years, Sue has worked in residential and community Aged Care and Disability. More recently, she was a care coordinator in Gapuwiyak and Wadeye communities and found this work to be very fulfilling and meaningful.
Sue's favourite parts of her role as Aged Care and Disability Coordinator in community are engaging clients in purposeful activities, creating a culturally safe and meaningful environment and enhancing the engagement with staff and other community members. Sue believes that bringing community organisations, like NT Carers, local schools and childcare centres, to attend the Aged Care centre brings a great feeling of togetherness with clients and families.
On a personal level, Sue enjoys living in community and discovering places of interest like billabongs, going on bush drives and learning about cultural practices.
Sue is pleased to continue her dedication in a remote community, setting a high quality of service, care and enjoyment in group and individual engagement to all.

Wayne Nicholas
Aged Care and Disability Coordinator - Wugularr, Barunga, Manyallaluk and Bulman
Wayne has worked in Aged Care, Disability and Community Services for more than 30 years, with a strong focus on remote and regional communities.
His work has included direct service delivery, coordination, program redevelopment, compliance, staff support and practical problem solving in locations where services need to be reliable, culturally safe and responsive to local conditions.
Wayne is passionate about strengthening Aged and Disability Care so that older people and people with disabilities can remain connected to home, family, culture and community. He believes good services are built on trust, consistency, respect and practical support that makes a real difference in daily life.
His focus is on supporting strong local teams, service continuity and ensuring supports are delivered in a way that is safe, respectful and centred on the needs of each person and community.
Service Documents
| Statement of Rights | Download here |
| NDIS Referral Form | Download here |
| Complaint Process | Download here |
| Client Handbook | Download here |
| Service Fees and Charges | Click here |
Client Survey
Roper Gulf Regional Council seeks to understand and respect the needs of each person we support. It is important for us to get your feedback so we know if we are helping the right way and how we can make things better.
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We are an approved registered provider and operate Aged and Disability Care support services across the region